1. What materials are used in Bejeweled Home products?

Our products are crafted from high-quality natural stones, each with its unique inclusions, fissures, and other natural imperfections. These characteristics make every piece one-of-a-kind.

2. How should I care for my Bejeweled Home items?

To maintain the beauty and longevity of your items, we recommend gently cleaning them with a soft, damp cloth. Avoid exposing them to harsh chemicals or extreme temperatures.

3. Can I return an item if I don’t like it?

Yes, returns of unopened, unaltered products in the original packaging are allowed within 14 days of the delivery date. Returns of defective items are allowed within 30 days of the delivery date. Custom orders are not returnable unless they are defective or have a verifiable quality issue.

4. What should I do if my item is damaged in transit?

If your item arrives damaged, please report it to us immediately. We will honor returns for items damaged in transit. Please include photos of the damage in your email to support@bejeweledhome.com

5. Are Bejeweled Home products safe for children and pets?

While our products are made from natural stones and are generally safe, we recommend keeping them out of reach of small children and pets to prevent accidental ingestion or injury.

6. How long will it take to receive my order?

Orders are typically processed and shipped within 3-5 business days. Delivery times may vary based on your location and the shipping method selected.

7. Do you offer custom orders?

Yes, we offer custom orders on our tasseled products. However, custom orders are not returnable unless they are defective or have a verifiable quality issue.

8. How can I contact Bejeweled Home customer support?

You can contact our customer support team by emailing us at support@bejeweledhome.com. We are here to assist you with any questions or concerns.